Reference

How tatah4d Handles Your Personal Data

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and interact with our lobby.

Account & wallet dataDANA, OVO, GoPay transaction recordsSession and device logsYour right to access or delete dataContact us to raise any concern
tatah4d How tatah4d Handles Your Personal Data
HOW WE PROTECT DATA

Data Handling You Can Check

We apply layered security across your account. Your password is stored as a hashed value — we never see it in plain text. Login sessions on your phone or browser are protected by one-time PIN verification each time you access a new device. Cookies on tatah4d track session state and your last-used payment method — such as whether you defaulted to GoPay or DANA — so returning to the lobby feels immediate. You can clear these through your browser settings at any time without losing your account.

Account Security

Passwords are hashed and never stored in plain text. OTP verification applies every time you log in from a new or unrecognised device, keeping your account protected.

Cookie Policy

Session cookies remember your last-used wallet — DANA, OVO or GoPay — and keep you logged in across page loads. Clear them via browser settings whenever you choose.

Data Retention

Active account data is held while your account is open. After closure, records are kept only for the period required by applicable local law in your eligible region.

Third-Party Sharing

We share only the minimum data needed with DANA, OVO and GoPay to process your transactions. No profiling data is sold or passed to advertisers or unrelated third parties.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Have a question about the data we hold, or want to request a correction or deletion? Our support team handles privacy queries through the channels below. When you write in, include your registered account email and the specific request — for example, a data access request or a wallet-record query for a DANA or OVO transaction. We aim to respond to all privacy-related messages promptly.

Live Chat Open the chat widget inside your account lobby. Describe your privacy request clearly — include your registered email and wallet type (DANA, OVO, GoPay) if relevant.
Email Support Send your data request or correction query to our support address. State whether it concerns account data, session records or a specific payment transaction.
Help Centre The Help Centre inside your account lists common privacy steps — how to download your data summary, update contact details, or flag a data concern directly.

Common Questions About Your Data

These are the questions we hear most from people in Indonesia about how their account data is managed. If your question isn't here, reach us via live chat or email — especially if it relates to a specific DANA, OVO or GoPay transaction record. Players in Semarang and Makassar can use the same contact paths; no regional form is required.

We collect your name, email address, phone number and country. No government ID is stored unless a specific verification step requires it under applicable local law.

We record transaction references and timestamps for each deposit or withdrawal, not your wallet PIN or full account number. That credential stays inside your e-wallet app.

Yes. Send a data access request via live chat or email, quoting your registered email. We'll confirm what records we hold and share a summary of your account and transaction data.

Contact support with a deletion request. We'll close your account and remove eligible records. Some transaction data may be retained for the period required by local law in your region.

We use session cookies to keep you logged in and remember your last-used payment method. Go to your browser settings and clear cookies at any time — your account won't be affected.

Only with DANA, OVO and GoPay as needed to process your payments. We do not sell or share your data with advertisers, data brokers or any unrelated third-party service.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.